Q: We’d like to hire you. How do we get started?

A: First, get in touch with me by email or telephone to tell me briefly about your project.
Then, either by email, phone, or both, we discuss your project in further detail: your goals for the project, the intended audience, content, deadlines, and so on.
I send you a letter of agreement that includes the details of the project as well as deadlines, terms and fees. Once you sign the letter and return it to me with the first payment, I begin work on your project. I study your website (and your Facebook Page and blog if you have them), and have you send me background information on the project. If I have questions, I get in touch with you.
When I’ve completed the draft, I send it to you to review.

Q: What about revisions?

My services include one round of copy revisions at no additional charge. You have a week after you receive my copy to get back to me with requests for revisions, which I make promptly.

Q: We’re wondering whether we should have a Facebook Page, and how we can make the best use of it once we have it. Can you advise us about that?

I’d be glad to. Facebook can be a valuable tool for you and there are a number of ways you can make effective use of it.

Q:  We need to do something about our marketing plan. Could you look at what we’re doing and help us devise a new strategy?

A:  Of course. Whether you’ve already got a marketing program in place or you’re seeking help in creating one, I can give you feedback and make suggestions for marketing more effectively.

Q:  We’re selling to stores at several art museums and need story cards and other materials that reference art history. Can you help us with that?

A:  Yes; this is where a background in art history comes in handy! I can write story cards and materials for other subject areas as well.

Q: Do you accept clients outside the United States?

A: Yes, indeed. You can easily contact me by email as well as by telephone or snail mail. If you prefer a form of written English other than that of the U.S., just let me know.

Q: Do you charge by the hour or per project?

I generally charge per project, as clients then know what the total cost will be. Hourly rates may be more appropriate, however, on those occasions when the project is difficult to estimate or it is open-ended.

Q: What does your fee include?

My fee includes concepting, research, telephone calls, writing and one round of revisions. It does not include courier fees or out-of-area travel, and unless otherwise agreed, I generally charge a per-hour rate to attend on-site meetings.

Q:  Do you require a deposit?

A:  Yes. I require 50% of the fee to be paid before I start work on the project. The balance is due within two weeks of the initial delivery of the copy to you. For large jobs, the fee may be broken down into three or more installments.

The fee includes one round of revisions at no extra charge. When you receive my copy, you have a week to request revisions. You’ll receive the revised copy promptly.

Q:  What happens if we change our mind about the direction of a project or have to cancel?

A:  If the size or direction of a project changes significantly, you’ll be billed only for the work done to that point. Then I give you a new quote and proposal.

If you cancel, you’ll be billed for just the work that has been done to that point.

Q:  Where can we see samples of your work?

A:  Several samples are available on the Portfolio page of this site. Or contact me and I’ll provide samples upon request.

Q: Do you write only for museums and cultural-commerce professionals, or do you write for other fields as well?

Museums and businesses related to the arts are my primary niche, but I also write for other companies, including women-owned businesses and those supporting Fair Trade. Feel free to contact me if you’re interested in my services.

I look forward to working with you.

Contact me at any time to discuss your project or to obtain a no-charge, no-obligation quotation for your job.